We're here to help you!
You may email us at firstname.lastname@example.org or email@example.com or use our contact form on the Contact Us page where our customer service team will assist you with whatever you may need.
All emails are generally answered within 6-12 hours during business days.
Delayed Response Time!
Due to a spike in customer inquiries from COVID-19 delays, our expected response time for The Decor Home Store will be greater than usual. Please do not send multiple inquiries, as this will push your inquiry to the back of the queue.
We truly appreciate your patience and our team will respond to your questions as soon as possible.
We provide tracking information to your email immediately as your package is shipped however you may need to allow for 3 to 5 days after item has been shipped for the tracking information to be readily updated.
Standard Shipping Times: Domestic orders (USA) may take 2-3 weeks to arrive (excluding weekends and holidays). International orders (Worldwide) may take 4-5 weeks to arrive (excluding weekends and holidays) depending on your location.
Kindly note that due to the ongoing of the Coronavirus pandemic beyond our control deliveries may take longer than the usual times. Thank you for your kind understanding and patience.